Trezor.io/Start® — Starting Up Your Device

Welcome — first steps after unboxing your Trezor

Starting up a hardware wallet is a critically important moment. Trezor devices are designed so that your private keys are generated and stored on-device. The official start flow at trezor.io/start guides you through unboxing, connecting, initializing, creating your recovery seed, and updating firmware. This page condenses those instructions into a clear, practical walkthrough and links to the ten most important official resources you should consult during setup.

What you'll need

Your official Trezor device (ordered from the Trezor shop).
A computer with a supported browser and USB port; consider installing Trezor Bridge for best compatibility.
A secure, private place to write and store your recovery seed — never store it digitally.

Step 1 — Verify packaging and authenticity

Before powering on, confirm packaging seals and that your device was purchased from an authorized seller. Counterfeit hardware exists; use the official store link (trezor.io/shop) and check the security guidance page (security) if anything looks tampered with.

Step 2 — Connect and launch the Start page

Connect your Trezor via USB and open the official start page at trezor.io/start. If your browser cannot communicate with the device, install Trezor Bridge (download) to create a secure local connection between your browser and hardware.

Step 3 — Initialize or recover

The Start flow lets you choose between initializing a new device (generating a new seed) or recovering from an existing seed. If initializing, the device will display word groups for your recovery seed which you must write down exactly in order. Never input your seed into any website or store it digitally. If recovering, follow the Start page prompts to enter your existing seed using the device's secure input method.

Step 4 — Firmware checks

Trezor devices require signed firmware. During the setup the Start page may prompt to install the latest firmware. Only accept firmware installed through the official flow on trezor.io/firmware. This ensures the device runs verified code and benefits from security patches.

Step 5 — Create a strong PIN and backup

Set a PIN on the device to protect it against physical theft. The recovery seed is your ultimate backup — write it on the provided card or on a metal backup if you prefer long-term durability. See best practices in the security center: security guidance.

Step 6 — Confirm device functions

After initialization and updates, test the device by connecting to the official web wallet at trezor.io/start or the learning center for walkthroughs: Learning center. The device should display transaction details on-screen and require manual confirmation for any sensitive action.

Ten essential official links

Troubleshooting common startup issues

If the site does not detect your device: ensure Bridge is running; try a different cable or USB port; restart your browser; check your OS for driver prompts (Windows may request driver installation). Consult the support center article on detection issues: Support.

Security checklist for first-time setup

Always use the official Start page: trezor.io/start.
Download Bridge and firmware only from official links above.
Never enter your recovery seed on a website or store it online.
Verify installer checksums or signatures when provided.
Keep a secure, offline backup of your recovery seed (consider metal backup options).

After setup — next steps

Once your device is initialized, explore the Learning Center (trezor.io/learn) for guides on sending/receiving transactions, connecting with third-party wallets, using U2F and passphrase features, and advanced security techniques like using a hidden wallet or setting up Shamir Backup if supported by your device model.

When to contact support

If you suspect tampering, if the device behaves unexpectedly during firmware update, or if you need help with recovery, contact the official support team at trezor.io/support. Avoid sharing your seed with support — no legitimate support agent will ever ask for your recovery seed.

This guide provides an accessible, step-by-step overview of the Start flow. Always follow the official pages linked here for interactive steps and the latest downloads.